Designing the Client Portal for YakShaver.ai (MVP in Progress)

YakShaver.ai is an internal AI-powered tool that helps teams capture bugs, create PBIs, and delegate tasks—without breaking their flow. Our goal: design an intuitive, scalable MVP portal that helps clients actually manage it.

Overview

Overview

YakShaver.ai — AI-powered internal tooling platform built by SSW

Industry

Industry

AI for Dev Teams
Internal Tools
SaaS Dashboards

Challenge

YakShaver started as a behind-the-scenes power tool. Now, it needed to become a polished, client-facing product. The challenge was to:

  • Make it easy for orgs to adopt without friction

  • Give admins visibility into usage and control over configuration

  • Design for now (MVP) without boxing in the future roadmap

Results

  • Co-designed the client portal MVP from scratch

  • Defined core flows for onboarding, dashboard, integrations, and recordings

  • Collaborated across product, dev, and AI teams to balance scope and usability

  • Built the foundation for a scalable system and design language

Process

Roadmapping & Feature Planning

  • Partnered with the Product Owner to define MVP vs v2+

  • Prioritised core features: dashboard, onboarding, integrations, recording

  • Created journey maps and phased release plans grounded in user goals

Admin Dashboard & Insights

  • Designed a dashboard for tracking team adoption, usage, and drop-off

  • Surfaced AI-generated outputs with summaries and easy-to-scan visuals

  • Prioritised simplicity — charts and insights made for non-technical admins

Setup & Onboarding

  • Created a guided onboarding experience that felt effortless

  • Designed setup panels for API keys, user access, repo connections, and workflow settings

  • Focused on clarity, minimal jargon, and front-end that wouldn’t require hand-holding

Integrations UX

  • Designed connection flows for GitHub, Jira, and Azure DevOps

  • Considered sync status, fallback states, and error edge cases

  • Worked closely with devs to align frontend UX with backend logic

Recording & Context Features

  • Designed a simple workflow for users to record tasks and submit context

  • Enabled admins to review and verify AI-generated PBIs with minimal effort

  • Focused on speed — record, submit, done

My Role

As one of two UX designers on the project, I helped shape the product’s structure, design patterns, and rollout plan:

  • Product partner — worked directly with the PO to scope what matters now

  • Dev-aware designer — aligned designs with real backend logic

  • System builder — helped build reusable patterns and UI logic for future features

Conclusion

This project is still in motion — but the structure is set, the priorities are clear, and the MVP is actively being built. I helped bring clarity to the messiest phase of product design: figuring out what’s essential now, what can wait, and how it all fits together.